Terms and conditions
General Terms and Conditions for private customers.
You have the right to withdraw you order within 14 days. We will reimburse your money in full. Please contact us through the contact form on our webpage and we will get back to you on how to proceed.
For US and Canada buyers: Buying from our European Shop means that local commercial laws applies.
All of our prices mentioned are displayed in EURO and include the value added tax (VAT) prescribed by law, plus shipping charges and transport insurance. There will be no VAT added to deliveries to countries outside the EU.
In all cases, the warranties only apply if the Products are used in accordance with their intended purpose.
The warranties are automatically void if the Customer has attempted, at his/her own initiative, to alter the Products or engage in usage that is abnormal or contrary to their intended purpose.
1 year warranty against material failures.
As a reminder, the Product is intended exclusively for use on a sailboat winch involving hoisting sails.
The risk of loss of or damage to the Products or products connected to it is transferred to the Customer at the moment he/she or a designated third party takes ownership of the item in person.
The iWinch team will gladly accept orders from all over the world and ship them to remote locations and ports when we receive a clear delivery address from you. These prices are without VAT. We would like to point out that customs duties, taxes, import charges, storage fees, exchange rates, currency differences or other costs may arise which iWinch has no influence on and we cannot estimate or determine them beforehand - As this is the responsibility of the recipient who is obliged to pay any fees incurred. The return costs are also obliged to be paid by the recipient as well.
Customs can open and scan packages for control. For more information on costs, customs clearance times, etc., please contact your local customs authorities.
Please note that international shipping to certain countries is subject to delivery restrictions and not all items may be shipped to all countries. You are responsible for ensuring that products can be lawfully imported into the country of destination. It may also be the case for air and sea freight deliveries that a "door-to-door" service is not included and you may need to pick up the goods at the respective airport or seaport. We will not carry any additional transportation costs.
Goods delivered by iWinch to other European Union countries are, of course, subject to VAT. If these goods are then exported to NON-EU COUNTRIES, a VAT refund under § 7132 (3) UStG is NOT possible on our part.
Homepage and payments:
By visiting this site, you agree to the terms and conditions listed herein - as well as other policies, terms and or conditions listed on any other area of this website. This site, including information, text, photographs and or graphics is protected under copyright and trademark and or other intellectual property laws. The layout, text, and graphic content may not be copied, re-published, modified, reverse engineered, or downloaded without written permission of iWinch AB.
The Site uses a secure online payment system that encrypts the Customer's banking information.
The company declines all responsibility for the content of external websites presented in links. Regardless of the type of link established from an external website, known as a "linking site," that points to the iWinch website, the latter reserves the right to oppose the establishment of such links.
Neither iWinch, nor a third party involved in the creation of this site, may be held liable for any direct or indirect damage caused by access to or difficulties accessing this website, or the use made of it, including potential viruses that may infect the user's computer system.
The information on this site is provided "as is," without any guarantee whatsoever, whether explicit or implicit, related to the use of this publication.
The information on this site may include inaccuracies or errors. iWinch reserves the right to make amendments, improvements, and changes to the products and programs described on its website at all times and without notification.
The website www.iwinch.se contains links to other websites that are owned and/or operated by third parties. Given that iWinch has no control over these external sites, the user acknowledges that iWinch is not responsible for the availability of these sites, nor their content.
The photographs, texts, slogans, drawings, images, videos, animations with or without sound, as well as all elements integrated in the website are the property of iWinch AB or third parties who have authorized their use by iWinch AB.
With the exception of the above provisions, all reproduction, representation, use, or modification, by any means whatsoever in any format whatsoever of all or part of the site, products and of all or part of the various works that make it up, without the prior authorization of iWinch AB, is strictly prohibited and constitutes an infringement of trademark rights which may led to civil and/or criminal prosecution and the payment of damages.
GDPR: By approving the terms and conditions you also comply with us saving you personal information such as name and adress. We will save you information until you want it to be deleted. We are only saving information that you have registered when ordering products. If security has been breached we will inform you and the authorities within 72 hrs. If you want to have your personal information deleted, please email firstname.lastname@example.org
Rights of Customer
In compliance with the Regulation, Customer is entitled to:
1. The right of access to personal data;
2. The right to rectification of personal data;
3. The right to erasure of personal data;
4. The right to object to processing of personal data;
5. The right to data portability;
6. The right to withdraw consent to the processing of personal data in writing or by e-mail sent
7. The right to lodge a complaint with the supervisory authority in case of suspected breach of the Regulation.